Last Updated: 9-15-26
These Terms & Conditions govern your use of the Launch Wellness Center website (https://launchwellnesscenter.com) and the booking of our services. By accessing our website, you agree to comply with these terms.
1. Medical Disclaimer The content on this website is for informational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment. Using this website does not create a doctor-patient relationship. Always seek the advice of a qualified healthcare provider regarding any medical condition. If you think you may have a medical emergency, call 911 immediately.
2. SMS Terms & Conditions Launch Wellness Center offers an SMS text messaging program to provide appointment reminders, health tips, service updates, and promotional offers. By opting into our SMS program (e.g., by checking an opt-in box on our web forms), you agree to the following terms:
- Message Frequency: Message frequency varies based on your appointments and interactions with our clinic.
- Cost: Message and data rates may apply depending on your mobile carrier plan.
- Opt-Out Instructions: You can cancel the SMS service at any time. Simply text “STOP” to the number provided in our messages. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us.
- Help Information: If you need assistance with our text messaging program, reply “HELP” to any of our messages, or contact our office directly at (901) 341-6554.
- Carrier Liability: Carriers are not liable for delayed or undelivered messages.
3. Appointments & Cancellations By requesting an appointment through our website, you agree to provide accurate contact information. We kindly ask that you review our clinic’s cancellation policy to ensure smooth scheduling for all our patients.
4. Payments & Financing We offer various payment methods and financing options (including “pay over time” and 0% APR options) subject to approval by third-party financial partners. Any financial agreements made through third-party lenders are governed by the terms of those specific providers. Launch Wellness Center is not responsible for credit decisions or financing terms.
5. Intellectual Property All content, logos, branding, and images on this website are the property of Launch Wellness Center. You may not copy, reproduce, distribute, or use our content for commercial purposes without our express written permission.
6. Limitation of Liability To the fullest extent permitted by law, Launch Wellness Center, its doctors, and its employees shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from your use of this website, any inability to access the website, or your reliance on the information provided herein.
7. Governing Law These terms shall be governed and construed in accordance with the laws of the State of Tennessee. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in Shelby County, Tennessee.
8. Contact Us If you have any questions regarding these Terms & Conditions, please contact us at: Launch Wellness Center 9056 Poplar Pike, Suite 107 Germantown, TN 38138 Phone: (901) 341-6554 Email: [email protected]
Additional Checklist for 10DLC Approval:
Merely having these policies is not enough to pass the carrier audit. Ensure your website and forms meet these strict requirements:
Visible Links: The links to both the Privacy Policy and Terms & Conditions must be clearly visible in the global footer of your website.
No Pre-Checked Boxes: If you have an SMS opt-in checkbox on your contact forms, it must be unchecked by default. The user must manually click it.
Opt-In Disclosure Text: Right next to your contact form’s phone number field or checkbox, you must have clear disclosure text. Example: “By checking this box, you agree to receive text messages from Launch Wellness Center regarding your appointments, support, and promotional offers. Message frequency varies. Message and data rates may apply. Reply STOP to opt out.”